Warranty and long term ownership

All LACEnano products come with a one-year warranty on ALL parts. If during that time something stops working as it should send it to our workshop and we will fix it or replace it for you. FREE OF CHARGE!

Please note that warranty doesn't cover neglect or misusing the products, like dropping, overheating or using the products in any other way than its intended purpose.

For the products that are outside of warranty period or are not covered by warranty, we will charge a small fee to cover our expenses. All you need to do is send us the machine in the original flight case (to protect it in shipping) with the Certificate of authenticity that came with it.

MAINTENANCE

The LACEnano was designed with the no maintenance philosophy in mind. It does not need to be taken apart, lubricated or anything. If you wish you can put a drop of light machine oil on the bearings, but it is not necessary. It is designed to be cleaned in a medical autoclave at up to 135°C; this will not do it any harm. You can also use standard disinfectants and cleaners in spray or wipe off form, that you use for your other tattoo machines.
The important difference to other tattoo machines is that the whole machine including the motor can be cleaned in this way.

 

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