Shipping & returns

Shipping Information

  • We charge shipping costs based on your location:
    • $35.00
  • We ship worldwide with premium DHL Express shipping service
  • Your order will arrive within 5 business days after receiving the payment.
  • You will receive tracking number so you can keep an eye on your order in order lookup section.
  • Shipping to some countries outside the European union may charge you additional import fees upon the package arrival.

Shipping Information

  • All LACENANO products can be ordered directly thru our webshop and will be shipped to more than 40+ countries around the world. 
  • We ship directly to:
    • Australia
    • Austria
    • Belgium
    • Bulgaria
    • Canada
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hong Kong
    • Hungary
    • Italy
    • Israel
    • Latvia
    • Lithuania
    • Luxembourg
    • Malaysia
    • Malta
    • Macedonia
    • Malaysia
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Republic of Ireland
    • Romania
    • Singapore
    • Slovakia
    • Slovenia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Taiwan
    • Thailand
    • United States of America (USA)
    • United Kingdom (UK)
    • Vietnam

Returns

  • We offer a 30 day 100% Satisfaction guarantee or your money back. Please contact us for return requests.
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